Frequently asked questions

Below you will find answers to the most common questions you may have about the INNER LIGHT.

If you still cannot find the answer you are looking for, contact us!

Who is the INNER LIGHT for?

INNER LIGHT is for all people (over 18 years old) wishing to spend excellent moments of relaxation and letting go, to all people wishing to benefit from the benefits and pleasure of meditation without learning and without «effort», to all those who wish to become more zen on a daily basis, to all those who want to live wonderful colorful inner shows, all the people who sometimes have trouble falling asleep, all the people who want to recover faster after an effort, all the people who sometimes have a small drop in morale, all the people who are sometimes a little stressed, to all those who wish to have new inner experiences, to all those who…

Is the INNER LIGHT only used with your eyes closed?

Yes only!

Avoid looking at the light when the lamp is on or a session is started.

How long does an INNER LIGHT lamp session last.

An INNER LIGHT lamp session lasts between 40 minutes and an hour on average.   But the deep relaxation and letting go induced by the INNER LIGHT sessions give a different perception of time.

 

Most users report the impression that the sessions last 10 or 15 minutes. Some even find them too short.

How often can I use the INNER LIGHT?

You can use it as often as you want, according to your desires. Most users use it several times a week or even every day.

Which session should I start with on my first use?

For your first use, we advise you to start with the «first contact» session (Wellness theme).

 

We created this session to allow you to discover your INNER LIGHT lamp gently.

 

Both visual and relaxing, it gradually increases its flashing speed and its luminous intensity so that the muscles of your eyes and eyelids relax and become familiar with the flickering of your INNER LIGHT lamp.

What happens after a INNER LIGHT lamp session?

Most users report a feeling of well-being and «joyful relaxation». It’s like coming out of an afternoon of SPA, yoga or meditation.

How long do the effects of an INNER LIGHT session last?

Short-term effects such as deep relaxation or colorful visions, last the duration of the session.

 

Users report feeling particularly «zen and relaxed» for 24 hours after their INNER LIGHT lamp session.

How long after an INNER LIGHT session can I resume my daily activities (work, leisure, family and social life…)?

You can resume your daily activities immediately after your INNER LIGHT session if you wish. You will feel calm, relaxed and totally available to make the most of your daily life.

Can I adjust the light intensity of the lamp?

You can easily adjust the light intensity at any time during an INNER LIGHT lamp session by simply turning the left button of the lamp.

Can I interrupt my INNER LIGHT session before the end?

Yes, just press one of the 2 buttons to pause the session. You can then choose to stop or resume the session where you left off.

Can we fully enjoy the INNER LIGHT lamp experience without listening to music during the sessions?

The answer is clearly no!

 

For the experience to be truly immersive, enjoyable and optimal, it is essential to listen to music or a relaxing soundtrack (nature sounds, guided meditation with music etc.), during your INNER LIGHT sessions.

 

In addition, it sometimes happens that the music listened to influences the colored inner visions and creates forms synchronized with the sound.

 

We strongly advise you to bring headphones to completely cut yourself off from the outside world during your sessions.

During my INNER LIGHT lamp sessions, can I listen to other music than those provided on your website or on the INNER LIGHT PLAYER app?

Of course! Feel free to test the same programs with different music, the experience will certainly be different for each soundtrack.

 

However, the music we have chosen reinforces the effect of each session and contributes greatly to the quality of the experience. That is why we advise you to test at least once each INNER LIGHT session by listening to the corresponding musical piece via the «music» page of our website or via the INNER LIGHT PLAYER application (IOS, Android).

Is the INNER LIGHT part of the hypnagogic lamps?

Indeed, the INNER LIGHT lamp is a hypnagogic lamp (or self-hypnosis lamp). It allows to reach the same states of relaxation and letting go as under hypnosis.

Is the INNER LIGHT a light therapy lamp?

Not at all!

The INNER LIGHT lamp was designed as an indoor wellness lamp. Its vocation is to make you spend pleasant moments of relaxation and letting go, and to bring you well-being on a daily basis. Its medium and long-term effects are comparable to those of meditation.

Can I use the INNER LIGHT lamp in a different way than when I am lying down or in a semi-swept position?

The lying or semi-lying position offers the best conditions for total relaxation of body and mind. That is why we strongly recommend this position, at least for the first uses of your INNER LIGHT lamp.

 

However, you can use INNER LIGHT in all positions. You can use it while sitting, cross-legged or in an armchair, during some meditation sessions for example.

 

The two INNER LIGHT stands are very flexible and will allow you to enjoy your lamp in all positions.

Does the INNER LIGHT lamp fit on stand other than INNER LIGHT?

Yes, its standard 1/4' screw pitch allows the INNER LIGHT to be attached to all camera and studio lighting stands.

 

If you choose one of these solutions, we advise you to choose one with a pole of at least 50 cm.

If I don’t like the experience I had during my first INNER LIGHT sessions, can I ask for a refund, even if I used the lamp several times?

In order to be certain (e) that you do not like the experience aroused by the INNER LIGHT lamp, do not hesitate to test several sessions at various times of the day. Preferably choose times when you are not too tired and when you are sure not to be disturbed.

 

If, despite several attempts, you are not satisfied with your lamp, you have a withdrawal period of 14 days from the date of delivery to contact us to obtain a full refund, even if you used it.

 

Only conditions, the lamp, accessories (power supply, cables etc.), the carrying case and the instructions must be returned in perfect condition and in their original packaging.

 

We cover the shipping and return costs. So you can test INNER LIGHT for 14 days for free.

 

To return your lamp, nothing simpler, contact us via the contact page of our website. No justification will be asked but if you want to share your comments, do not hesitate to tell us what you disliked.

 

We also refund the INNER LIGHT feet and their shipping costs within 14 days from the date of delivery, provided that the feet, their packaging and instructions are returned in perfect condition.

Are downloading and adding new sessions to my INNER LIGHT lamp completely free?

Totally free! No subscription or additional fees.

You can download and add all the new sessions available online to your lamp thanks to the free INNER LIGHT Manager application (Mac, Windows, Linux). You can download it on the «download» page of our website.

Can I easily create my own sessions?

Yes. The free software INNER LIGHT Manager (Mac, Windows, Linux) also allows you to easily create your own sessions. These sessions can be exchanged with other users.

You can download it on the «download» page of our website.

Can I download, create and add new sessions to my lamp with my mobile phone?

No. The free INNER LIGHT Manager software is only valid for Mac, Windows and Linux systems. So you will need a computer to download, create and add new sessions to your lamp.

How long is the INNER LIGHT guaranteed?

Your Lamp is guaranteed 2 years.

If, despite all the care we have taken in the design and manufacture of your INNER LIGHT lamp, it fails during this period, we will make every effort to repair or replace it free of charge as soon as possible.

We know how much INNER LIGHT users hate to be separated from their lamp

After the warranty period, how is the after-sales service?

If, despite all the care we have taken in the design and manufacture of your INNER LIGHT lamp, it should break down after the warranty period, we will repair it as quickly and cheaply as possible.

After diagnosis of the failure, we will send you a quote that you will be free or not to accept.

We carry out the repair work ourselves in our Parisian workshops.

What are the contraindications of the INNER LIGHT lamp?

The INNER LIGHT lamp is not suitable for:

 

- People with epilepsy or who have had an epileptic seizure

- Photosensitive persons

- People with eye pathologies

- People on photosensitizing treatments

- Persons carrying pacemakers

- People with head injuries, heart attacks, or stroke

- People on anxiolytic, antidepressant, or other mood treatments

- People on treatments with nervous system medication (antiparkinsonian)

- People on antipsychotic treatment or with psychiatric frailty

- Persons who have consumed alcohol or narcotics in the last 24 hours

 

Like any flashing light (flickering of the sun through the trees or alternating headlights in the car, stroboscopes in discotheque, video games etc.), the INNER LIGHT lamp can trigger epilepsy attacks in 0.3% of people.

 

The use of the INNER LIGHT lamp is not a substitute for diagnosis, therapy or prevention. Nor is it presented or conceived as a treatment or cure for any health problem.

Contact & info

Useful links

Legal info

Social media